Shipping & Return Policy

Shipping Policy

We provide free delivery to domestci shipping within Thailand. Shipping cost is included in the product price. For International Delivery we will charge the shipping cost and packaging cost combined as International Shipping Fee.

Expected Delivery Date

We will ship the product within 5 days after the order has been placed and payment has been successfully completed for domestic orders.
For international orders, we will provide the delivery date in separate email.

Return Policy

We provide enough information about the product that we provide at The Grand Mcqueen online shop. Therefore, we do not offer return or refund once the order is placed.
In case customers are concerned about the condition or the size of the product, we are willing provide more information through email. live video or in case the customer is in Bangkok, we can provide a location to actually check the products.

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